Last updated: June 2026
1. Acceptance of Terms
By accessing or using the Zentish Exim Pvt Ltd website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.
2. Company Information
Zentish Exim Pvt Ltd is a chemical distribution and export company registered in India. Our registered office is located in Mumbai, Maharashtra, India. References to "we," "us," or "our" refer to Zentish Exim Pvt Ltd.
3. Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You are prohibited from:
- Using the website in any way that violates applicable laws or regulations
- Attempting to gain unauthorized access to any part of our website or systems
- Interfering with the proper functioning of the website
- Transmitting any harmful code, viruses, or malicious content
- Engaging in any data mining, scraping, or automated data collection
4. Product Information
We strive to ensure that all product descriptions, specifications, and prices displayed on our website are accurate and up to date. However, we do not warrant that product descriptions or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Product specifications including purity, CAS numbers, packaging options, and technical data are provided for informational purposes and may vary by batch. Please request current specifications before placing an order.
5. Orders and Quotations
All quotations provided through our website or by our representatives are valid for the period stated in the quotation. Orders are subject to acceptance by Zentish Exim Pvt Ltd and are confirmed only upon issuance of a formal order acknowledgment or proforma invoice.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or credit terms.
6. Pricing and Payment
All prices are quoted in United States Dollars (USD) unless otherwise stated. Prices are exclusive of applicable taxes, duties, shipping, and insurance unless explicitly included in the quotation.
Payment terms are specified in each quotation or order acknowledgment and may include advance payment, letter of credit, or agreed credit terms subject to credit approval.
7. Shipping and Delivery
Delivery terms are specified in each quotation in accordance with Incoterms as published by the International Chamber of Commerce. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to customs clearance, weather conditions, port congestion, or carrier delays.
Risk of loss or damage to products passes to the buyer in accordance with the agreed Incoterms.
8. Returns and Claims
Claims for damaged, defective, or non-conforming products must be reported in writing within 7 calendar days of receipt. Returns are subject to our prior written approval and may be subject to inspection and testing before credit is issued.
We reserve the right to reject returns for products that have been opened, used, or stored improperly.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Zentish Exim Pvt Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Zentish Exim Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our website, products, or services. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
11. Disclaimer of Warranties
Our products and services are provided "as is" without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, timely, secure, or error-free.
12. Export Compliance
As an export-oriented company, we comply with all applicable export control laws and regulations of India and international sanctions regimes. Buyers are responsible for ensuring that their import of our products complies with all applicable laws and regulations in their jurisdiction.
Our products may be subject to export controls, and we reserve the right to refuse orders that may violate applicable export control laws or sanctions.
13. Regulatory Compliance
Chemical products supplied by Zentish Exim Pvt Ltd are intended for industrial and commercial use only unless explicitly stated otherwise. Buyers are responsible for ensuring compliance with all applicable regulations regarding the handling, storage, use, and disposal of chemical products in their jurisdiction.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
15. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website following any changes constitutes acceptance of the modified terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Zentish Exim Pvt Ltd
Mumbai, Maharashtra, India
Email: info@zentish-exim.com
Phone: +91-9711887328